Gladys Gonzalez has been with the Catholic Charities family of agencies for almost five years, serving in various capacities at multiple sites to advance the mission, to increase capacity and sustainability, and to manage over 45 programs providing relief to those most vulnerable in our community. Currently, Gladys is the Chief Operations Officer and is responsible for the vision and oversight over all programs serving the community. Programs include family and children’s services, emergency assistance, self-sufficiency services, counseling, legal aid, refugee services, and safe shelter.
Gladys was previously Vice President of Programs where she developed, implemented, and maintained operations as the organization established a new business model. As Executive Director at Guadalupe Community Center, Gladys was instrumental in launching new programs to address emergency services, education, and self-sufficiency initiatives ensuring compliance with federal grants and local funding.
Prior to Catholic Charities, she held roles as a Talent Acquisition Manager and Operations Director for Career Transitions, an executive coaching organization. She began her career at USAA where she worked for 19 years with her last role working in the Office of CEO Support. Gladys has a Bachelor of Business Administration with an emphasis in International Business from the University of the Incarnate Word. Gladys has a passion for serving having done so since childhood. She has served in various leadership roles in the community including involvement in ACTS Retreats.